Trenger du hjelp?
We are here to help you.
If you have questions about products, orders, shipping, or return policies, please check the frequently asked questions below.
If you cannot find the answer you are looking for, please fill out the contact form.
Alternatively, you can write to us on WhatsApp or directly at info@seoncare.com
We will respond within 24–48 business hours.
faq
Du kan sende en forespørsel ved å fylle ut skjemaet på kontaktsiden eller ved å skrive til info@seoncare.com, og oppgi ordrenummeret og årsaken til forespørselen.
Vi oppfordrer deg til å lese vår Retur- og refusjonspolitikk før du fortsetter.
Ordrene sendes vanligvis innen 1–2 virkedager etter behandling.
Når det er overlevert til transportøren, vil du motta en e-post med sporingskoden for å følge med på forsendelsen.
Shipping is free throughout Italy for orders over €19.99.
For orders below this amount, the shipping cost will be calculated at checkout.
If the order has not yet been processed, we can attempt to modify or cancel it.
Contact us as soon as possible at info@seoncare.com indicating the order number.
We cannot guarantee modifications on orders that have already been handed over to the courier.
As soon as the order is shipped, you will receive an email with the link and tracking code.
You will be able to monitor the delivery status in real time through the tracking page found in the main menu.
GARANTI FOR 30 DAGER
Try without risks. If you are not satisfied, we will refund you
Shipping 1-2 days
Fast and traceable delivery throughout Italy, within 24/48h
Designed in Korea
Utviklet med koreanske hudpleieeksperter, pionerer innen kosmetisk innovasjon